Letters to the Editor

Paying Attention to WAN Traffic

I felt compelled to write you a letter after reading Laura Chappell's excellent article, "Preserving WAN Bandwidth." [See NetWare Connection, Aug. 1997, pp. 32­37.] As someone who installs and manages Bay Networks BCN and 3Com NETBuilder routers, I am relieved that the networking industry is finally recognizing that a router is more than plug-and-play. The information in Laura's article is invaluable, particularly to many of my customers who are paying by the frame for frame-relay services.

Steve Bellan

Installing Novell Administrator for Windows NT

After reading Sandy Stevens's article "Novell Administrator for Windows NT: One-Stop Management for Your Network," I decided to try the product. [See NetWare Connection, June 1997, pp. 6­14.] However, I have attempted to install Novell Administrator for Windows NT several times, and the installation process continues to fail. Do you have any troubleshooting tips that I can use?

Joseph Pechulis

I suggest that you uninstall Novell Administrator for Windows NT before you start the installation process again. To uninstall the product, select the Add/Remove Programs option in the Windows NT Control Panel. Then select Novell Administrator for Windows NT, and click the Remove button.

Whether you are installing or uninstalling Novell Administrator for Windows NT, you must be authenticated as the ADMIN user or an ADMIN-equivalent user to the Novell Directory Services (NDS) tree for which you want to extend the NDS schema and create the NT Domain or NT Workgroup object. You must also be logged in to the appropriate Windows NT domain or Windows NT workgroup as a user with administrative rights. In addition, you must ensure that your IntranetWare or NetWare 4 servers and your Windows NT servers meet the minimum hardware and software requirements for Novell Administrator for Windows NT.

The following tips might also help you:

Sandy Stevens

NetWare Connection, October 1997, p.4