System Hangs with Micronics Motherboard, Ultrastor U34F (99645)


The information in this article applies to:

  • Microsoft Windows NT Server 3.1
  • Microsoft Windows NT Workstation 3.1
This article was previously published under Q99645

SYMPTOMS

Your system may stop responding (hang) when you run Windows NT under the following configuration:
  • Ultrastor U34F local bus controller
  • Micronics 486 VESA local bus motherboard
Note: This problem does not occur on Micronics MX30 motherboards.

CAUSE

This problem is caused by a timing conflict between Windows NT, the Ultrastor controller, and the Micronics motherboard.

Note: The problem does not occur with ISA bus controllers from Ultrastor.

RESOLUTION

There are two ways to work around this problem. You can disable the external cache on your motherboard, or you can return your motherboard to Micronics for repair. Micronics is aware of this problem and has a fix available. The reference number for the Micronics fix is VLBA03. Micronics can be reached at (510) 651-2300.
Modification Type:MajorLast Reviewed:10/30/2003
Keywords:kbHardware KB99645
©2003 Microsoft Corporation. All rights reserved.