Cannot Resize Microsoft Backup for Windows (97603)


The information in this article applies to:

  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.21
  • Microsoft MS-DOS operating system 6.22
  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q97603

SYMPTOMS

You are unable to resize Microsoft Backup for Windows or other Windows- based applications. The complete contents of the window may not be visible when it is maximized; part of the interface may be truncated.

CAUSE

The Helv= setting in the [FontSubstitutes] section of the WIN.INI file has been modified or the MS Sans Serif font is not installed.

WORKAROUND

To correct this problem, do the following:
  1. Edit the WIN.INI file and change the Helv= setting in the [FontSubstitutes] section so that it matches the following:

    Helv=MS Sans Serif

  2. Ensure "MS Sans Serif=Arial" in not in the WIN.INI file.
  3. Check the [fonts] section in WIN.INI file to make sure it has the correct entry. For example, if you are using the VGA video driver, the entry should read as follows:

    MS Sans Serif 8,10,12,14,18,24 (VGA res)=SSERIFE.FON

  4. If the MS Sans Serif font is not installed, choose the Font icon in Control Panel to install it.
Modification Type:MajorLast Reviewed:11/24/1999
Keywords:KB97603
©2002 Microsoft Corporation. All rights reserved.