Short Tear-Off Feature Doesn't Work on Epson 9-Pin Printers (96951)


The information in this article applies to:

  • Microsoft Windows 3.1
This article was previously published under Q96951

SYMPTOMS

The short tear-off feature does not work on Epson 9-pin printers if you set a user-defined paper size. This problem occurs with any application that prints from Windows version 3.1 using the EPSON9.DRV printer driver.

CAUSE

This feature does not work because the Epson 9-pin printers wait for a formfeed (FF) character to signal the end of a print job. For user- defined paper sizes, the printer driver does not send an FF character at the end of print jobs. Instead, the driver uses vertical positioning to determine the actual length of the paper and feeds the paper based on that length.

MORE INFORMATION

For example, the short tear-off feature does not work when you print checks from Microsoft Money on the Epson LX-810 because the check blanks require a user-defined paper size.

This problem occurs with the EPSON9.DRV printer driver supplied with Windows version 3.1 and with version 2.21 of the driver.
Modification Type:MajorLast Reviewed:12/7/1999
Keywords:KB96951
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