Error message when you try to install Class Server 4.0 - Teacher from the Class Server - Teacher Setup Web page: "Cannot run ActiveX control" (924187)


The information in this article applies to:

  • Microsoft Class Server 4.0

SYMPTOMS

You connect to the Microsoft Class Server - Teacher Setup Web page to install Microsoft Class Server 4.0 - Teacher. You click Install when you are prompted to install the ActiveX control (TeacherSetup.cab). When you do this, you receive the following error message:
Cannot run ActiveX control. Class Server requires your Web browser to accept signed ActiveX controls. Make sure that you have administrator privileges on this computer, and then follow the instructions below.

CAUSE

This issue occurs because the Class Server - Teacher Setup Web page contains an incorrect reference to the ActiveX control.

RESOLUTION

To resolve this issue, modify the Class Server - Teacher Setup Default.aspx file to include the correct reference to the ActiveX control. In a default installation of Class Server 4.0, the Default.aspx file is located in the following folder on the server that is running Class Server 4.0:

Drive:\Program Files\Microsoft Class Server\Server\CSWebApp\TeacherSetup

To modify the Default.aspx file on the server that is running Class Server 4.0 to include the correct reference to the ActiveX control, follow these steps:
  1. Start Microsoft Windows Explorer, and then locate the following folder:

    Drive:\Program Files\Microsoft Class Server\Server\CSWebApp\TeacherSetup

  2. Right-click the Default.aspx file, point to Open With, and then click Notepad.
  3. Locate the following line in the Default.aspx file:

    <%=SchoolConfigureObject%>

  4. Replace the line that you located in step 3 with the following lines:

    <object tabindex=-1 id="SchoolConfigure" style="height:0px; width:0px" type="application/x-oleobject" classid="clsid:850BCF2F-CE67-4b46-A9A9-165DAF5311AD" codebase="/CSWebApp/TeacherSetup/TeacherSetup.cab#version=1,0,0,3" ></object>

  5. On the File menu, click Save.
  6. On the File menu, click Exit.

MORE INFORMATION

For more information about how to install and to manage Class Server 4.0, visit the following Microsoft Web site:

http://classserver.msn.com/Support/Doc/?Version=4.0&amp;LangID=en

Modification Type:MajorLast Reviewed:9/18/2006
Keywords:kberrmsg kbExpertiseInter kbtshoot kbprb KB924187 kbAudEndUser
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