SYMPTOMS
After you manually change the Domain Name System (DNS) server settings on a
computer that is running Microsoft Windows Server 2003, DNS dynamic update records continue
to use the previously configured DNS. This behavior occurs until you either restart the computer or
you restart the Dynamic Host Configuration Protocol (DHCP) Client service. In this case, DNS resolution uses the newly
configured DNS servers for name queries. If the previously configured DNS
servers have been removed from the network, the DNS update records on the client computer are
scavenged from DNS because the record timestamps expire. This could lead to a loss
of connectivity to the other DNS client computer. Additionally, you may receive the following error
message:
System error 53 has occurred.
The
network path was not found.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.
Restart information
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
Hotfix file information
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the
Time
Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions with Service Pack 1
|
| Dhcpcsvc.dll | 5.2.3790.2746 | 117,248 | 13-Jul-2006 | 15:50 | x86 | SP1 | SP1QFE |
Windows Server 2003, x64-based versions with Service Pack 1
|
| Dhcpcsvc.dll | 5.2.3790.2746 | 225,792 | 13-Jul-2006 | 02:48 | x64 | SP1 | Not
Applicable |
| Wdhcpcsvc.dll | 5.2.3790.2746 | 117,248 | 13-Jul-2006 | 02:48 | x86 | SP1 | WOW |
Windows Server 2003, Itanium-based versions with Service Pack 1
|
| Dhcpcsvc.dll | 5.2.3790.2746 | 308,736 | 13-Jul-2006 | 02:47 | IA-64 | SP1 | Not
Applicable |
| Wdhcpcsvc.dll | 5.2.3790.2746 | 117,248 | 13-Jul-2006 | 02:47 | x86 | SP1 | WOW |
WORKAROUND
To work around this problem, restart the DHCP Client service
to force the service to use the new settings in the DNS dynamic
update records. To do this, follow these steps:
- Click Start, click Run, type cmd, and then click OK.
- At the command prompt, type Net Stop DHCP, and then click OK.
- Repeat step 1.
- At the command prompt, type Net Start DHCP, and then click OK.