You receive a message when you try to open or save a file type that has been blocked by your administrator in Word 2007 (922849)


The information in this article applies to:

  • Microsoft Office Word 2007

Beta Information

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

When you work in Microsoft Office Word 2007, you may experience one of the following symptoms:
  • When you try to open a document that was saved in an earlier Microsoft Word format, the document does not open. Additionally, you receive the following message: You are attempting to open a file type that has been blocked by your administrator.
  • When you try to save a document, the document is not saved. Additionally, you receive the following message: You are attempting to save a file type that has been blocked by your administrator.

CAUSE

This issue may occur if one of the following conditions is true:
  • You try to open a document that was created in a prerelease version of Microsoft Office Word 2003 or in an earlier prerelease version of Word.
  • You try to open a document that was saved in one of the following earlier Word formats. Word 2007 no longer supports documents that were saved in the following Word formats:
    • Microsoft Word for Windows 1.x
    • Microsoft Word for Windows 2.x
    • Microsoft Word for the Macintosh 4.x
    • Microsoft Word for the Macintosh 5.x
  • Your administrator has restricted the types of documents that you can open or save in Word 2007. Your administrator can set a registry key to restrict this functionality.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, perform one of the following actions:
  • For restrictions on files that were created in Word for Windows 1.x, Word for Windows 2.x, Word for Macintosh 4.x, Word for Macintosh 5.x, or a prerelease version of Word 2003 or an earlier prerelease version of Word, a user who has administrator permissions can modify the behavior. For other restrictions that are imposed by an administrator, contact the system administrator.
  • To disable the restriction so that you can open blocked documents that were created in a prerelease version of Word 2003 or in an earlier prerelease version of Word, follow these steps:
    1. Exit Word 2007.
    2. Click Start, click Run, type regedit in the Open box, and then click OK.
    3. Locate and then select the following registry subkey:

      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock

    4. Right-click InternalFiles, and then click Modify.
    5. In the Value data box, type 0, and then click OK.
    6. On the File menu, click Exit to exit Registry Editor.
  • To disable the restriction so that you can open documents that were saved in an earlier version of Word, follow these steps:
    1. Exit Word 2007.
    2. Click Start, click Run, type regedit in the Open box, and then click OK.
    3. Locate and then select the following registry subkey:

      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock

    4. After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
    5. Type FilesBeforeVersion, and then press ENTER.
    6. Right-click FilesBeforeVersion, and then click Modify.
    7. In the Value data box, type 0, and then click OK.
    8. On the File menu, click Exit to exit Registry Editor.
  • If you trust the document that you want to open, you can move the document to a trusted location. This will override the policies.

MORE INFORMATION

Your network administrator can restrict the types of documents that you can open or save in Word 2007. To do this, the administrator adds a registry key setting to the client computer.

The following table contains the document types that your administrator can restrict and the DWORD names that are added to the registry.
DWORD nameRestricts these document types
OpenXmlFiles.docx, .dotx, .docm, .dotm, .xml (Word Flat Open XML)
BinaryFiles.doc, .dot
HtmlFiles.htm, .html, .mht, .mhtml
XmlFiles.xml (Word 2003)
RtfFiles.rtf, .doc (Word 95), .doc (Word 97 original release version)
ConvertersAll file formats that are available by using a text converter
TextFiles.txt
To restrict the opening or saving of a document type in Word 2007, perform one of the following actions:
  • To enable the restriction so that you cannot open a document type, follow these steps:
    1. Exit Word 2007.
    2. Click Start, click Run, type regedit in the Open box, and then click OK.
    3. Locate and then select one of the following registry subkeys:

      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Security\FileOpenBlock

      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock

    4. After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
    5. Type the DWORD name that you want to restrict, and then press ENTER. The DWORD names are listed in the table that appears before this procedure.
    6. Right-click the DWORD name that you typed in step 5, and then click Modify.
    7. In the Value data box, type 1, and then click OK.
    8. On the File menu, click Exit to exit Registry Editor.
  • To enable the restriction so that you cannot save a document type, follow these steps:
    1. Exit Word 2007.
    2. Click Start, click Run, type regedit in the Open box, and then click OK.
    3. Locate and then select one of the following registry subkeys:

      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Security

      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security

    4. On the Edit menu, point to New, and then click Key.
    5. Type FileSaveBlock, and then press ENTER.
    6. Right-click the FileSaveBlock, point to New on the Edit menu, and then click DWORD Value.
    7. Type the DWORD name that you want to restrict, and then press ENTER. The DWORD names are listed in the table that appears before this procedure.
    8. Right-click the DWORD name that you typed in step 7, and then click Modify.
    9. In the Value data box, type 1, and then click OK.
    10. On the File menu, click Exit to exit Registry Editor.
Modification Type:MinorLast Reviewed:10/3/2006
Keywords:kbsetup kbtshoot kbExpertiseBeginner kbprb KB922849 kbAudKnowledgeWorker
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