Error message after you install the 817686 hotfix on a computer that is running Windows Server 2003: "Stop 0x0000000A" (922697)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

After you install the 817686 hotfix on a multiprocessor computer that is running Microsoft Windows Server 2003, the computer intermittently stops responding. When this problem occurs, you receive a Stop error message that resembles the following:
*** STOP: 0x0000000A (00000000, 00000002, 00000001, 8081c402)
Note The "Stop" error occurs in the UsbhFdoCleanup process.

CAUSE

This problem occurs when the following conditions are true:
  • USB host controllers and root hubs have been removed from the computer.
  • A race condition exists between a USBH_ChangeIndication process thread and a UsbhFdoCleanup process thread.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the 817686 hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

817686 Computer stops responding when running BPStress.exe, error in UsbhFdoCleanup process

Modification Type:MajorLast Reviewed:7/14/2006
Keywords:kbnofix kbBug kbExpertiseInter kbtshoot KB922697 kbAudITPRO
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