You experience poor video quality in Communicator 2005 running through a multipoint control unit (922479)


The information in this article applies to:

  • Microsoft Office Communicator 2005

SYMPTOMS

You experience poor video quality when you join or start a video conversation in Microsoft Office Communicator 2005 running through a multipoint control unit (MCU).

CAUSE

This problem occurs if you use the Microsoft RTVideo video codec for the video conversation.

Communicator 2005 supports the following video codecs:
  • Microsoft RTVideo
  • ITU Telecommunication Standardization Sector (ITU-T) H.263
Although the RTVideo video codec has superior quality when compared with the H.263 video codec, some MCU products do not support the RTVideo video codec. Therefore, you experience poor video quality in the Communicator 2005 video conversation.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Communicator 2005 Hotfix Package that is dated July 18, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

921348 Description of the Communicator 2005 hotfix package: July 18, 2006

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:7/26/2006
Keywords:kbVideo kbExpertiseBeginner kbQFE kbbug kbfix kbpubtypekc KB922479 kbAudITPRO
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