Clients do not receive the advertisement when you advertise a package in Systems Management Server 2003 (922356)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When you advertise a package in Microsoft Systems Management Server 2003 (SMS), some SMS clients do not receive the advertisement.

Additionally, when you view the Systems Management item in Control Panel on the SMS client computer, only the following features are available:
  • User policy retrieval
  • Machine policy retrieval
Additionally, the Locationservices.log file contains an error message that resembles the following error message:
Failed to refresh trusted key information while refreshing mp list.
Failed to verify received message 0x80090006
Failed to verify received message 0x8009100e
Additionally, the Certificatemaintenance.log file contains the following error message:
Failed to verify signature for assigned MP

CAUSE

This problem occurs when the management point certificate is corrupted.

RESOLUTION

To resolve this problem, you must delete the management point certificate by using the CCMDelCert.exe utility. To do this, follow these steps.

Note The CCMDelCert.exe utility is part of Systems Management Server 2003 Toolkit 2. To obtain this toolkit, visit the following Microsoft Web site:

http://www.microsoft.com/smserver/downloads/2003/tools/toolkit.asp

  1. Log on to the SMS management point computer by using an account that has administrative permissions.
  2. Click Start, click Run, type services.msc in the Open box, and then click OK.
  3. In the Services MMC snap-in, right-click SMS_EXECUTIVE, and then click Stop.
  4. In the Services MMC snap-in, right-click SMS_SITE_COMPONENT_MANAGER, and then click Stop.
  5. Click Start, click Run, type ccmdelcert in the Open box, and then click OK.

    You receive the following message: Successfully deleted cert.
  6. In the Services MMC snap-in, right-click SMS_EXECUTIVE, and then click Start.
  7. In the Services MMC snap-in, right-click SMS_SITE_COMPONENT_MANAGER, and then click Start.
Modification Type:MinorLast Reviewed:8/11/2006
Keywords:kbtshoot kbprb KB922356 kbAudITPRO
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