MOM 2000 setup process fails with a "the specified '@server' is invalid" error message when the management packs are being inserted (922339)



The information in this article applies to:

  • Microsoft Operations Manager 2000

SYMPTOMS

When you set up a Microsoft Operations Manager (MOM) 2000 server, the setup process fails when the management packs, or .akm files, are being inserted. Additionally, you receive the following error message:
msg 14234 level 16 state 1 server=server name procedure sp_verify_jobstep line 149 "the specified '@server' is invalid" valid values are returned by sp_helpserver
When you run the sp_helpserver stored procedure in SQL Query Analyzer, the server name that is displayed differs from the NetBIOS name of the current server.

CAUSE

This problem occurs if the server that is running Microsoft SQL Server was moved to a domain that has a different domain name after Microsoft SQL Server was installed.

RESOLUTION

To resolve this issue, follow these steps:
  1. In SQL Query Analyzer, type the following commands:
    sp_dropserver old_computer_name
    go
    sp_addserver new_computer_name, 'local'
    go
    
    Note old_computer_name and new_computer_name are placeholders for the old computer name and the new computer name.
  2. Restart the SQL Server service.
  3. After the SQL Server service has started, run the MOM 2005 setup process.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:7/20/2006
Keywords:kberrmsg kbtshoot kbprb KB922339 kbAudITPRO