FIX: A receive location that uses the POP3 adapter may be disabled unexpectedly when you receive a malformed message in BizTalk Server 2006 (922336)



The information in this article applies to:

  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition

SYMPTOMS

In Microsoft BizTalk Server 2006, a receive location that uses the POP3 adapter may be disabled unexpectedly when you receive a malformed message.

Additionally, a warning message that resembles the following may be logged in the Application log in Event Viewer:
Event Type: Warning
Event Source: BizTalk Server 2006
Event Category: BizTalk Server 2006 
Event ID: 5740
Description:
The adapter "POP3" raised an error message. Details "The POP3 adapter received an invalid response from the server. 
URL: POP3://ServerURL".
Note ServerURL is the name of the POP3 server.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft BizTalk Server 2006 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTime
Btsmsgcore.dll3.5.1616.01,217,80811-Jul-200601:08
Microsoft.biztalk.adapter.runtime.dll3.5.1616.080,70411-Jul-200601:08
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this problem, manually delete the malformed message from the POP3 mailbox.

MORE INFORMATION

Before you apply the hotfix that is described in this article, the POP3 adapter will retry processing the malformed message until the POP3 adapter reaches the error threshold. After the error threshold is reached, the POP3 adapter is disabled. Therefore, valid messages in the mailbox are not processed as expected.

After you install this hotfix, the malformed message is suspended, and the POP3 adapter processes subsequent messages as expected.

REFERENCES

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:9/11/2006
Keywords:kbBTSAdapters kbBTS kbbug kbfix kbQFE kbpubtypekc kbhotfixserver KB922336 kbAudDeveloper kbAudITPRO