Error message when you try to send mail from the Groove Enterprise Management Server (EMS): "The page cannot be displayed" (922188)



The information in this article applies to:

  • Groove Enterprise Management Server 3.1
  • Groove Enterprise Management Server 3.0
  • Groove Enterprise Management Server 2.5

SYMPTOMS

When you try to send mail from the Groove Enterprise Management Server (EMS), you may receive an error message that resembles the following:
The page cannot be displayed.

CAUSE

This problem occurs when EMS cannot find Microsoft Outlook Express. The problem may occur if you cancel installation of Outlook Express when you install Internet Explorer.

RESOLUTION

To resolve this problem, reinstall Internet Explorer and make sure that the installation of Outlook Express finishes.

Modification Type:MajorLast Reviewed:7/19/2006
Keywords:kbprb kbExpertiseInter kbtshoot KB922188 kbAudKnowledgeWorker kbAudITPRO