You cannot synchronize to a Groove Mobile Workspace for SharePoint site after you install the Rights Management add-in for Internet Explorer in Groove Workspace 2.5 (922179)


The information in this article applies to:

  • Groove Workspace 2.5 Professional Edition
  • Groove Workspace 2.5 Project Edition

SYMPTOMS

You install the Rights Management add-in for Microsoft Internet Explorer. After you do this, you cannot synchronize to a Groove Mobile Workspace for SharePoint site when you use Groove Workspace 2.5.

CAUSE

This issue occurs because the Rights Management add-in registers the 3.0 version of the MSXML XMLHTTP object. Groove uses this object to transfer SharePoint document library files.

RESOLUTION

To resolve this issue, upgrade to Groove Virtual Office 3.x. Groove Virtual Office uses another version of MSXML to avoid this issue.

Note If you still experience this issue in Groove Virtual Office, install MSXML 4.0. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42

Modification Type:MajorLast Reviewed:7/25/2006
Keywords:kbprb kbExpertiseInter kbtshoot KB922179 kbAudKnowledgeWorker
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