Microsoft Outlook may not start when Groove tries to send a Calendar Tool event or a Meeting Tool event to Outlook (922170)

The information in this article applies to:

Groove Workspace 2.5 Preview Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Standard Edition
Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

After you add an event to the Groove Calendar Tool or to the Groove Meeting Tool, Microsoft Outlook may not start when Groove tries to send the event to Outlook.

CAUSE

This problem occurs when the following conditions are true:

Outlook is not running.
A Microsoft product activation wizard in is progress.
The wizard has a window open.

RESOLUTION

To resolve this problem, use Windows Task Manager to end every Outlook.exe process that is running.

MORE INFORMATION

In Groove Virtual Office 3 and in Groove Workspace 2, you can configure Groove to send events in the Groove Calendar Tool or in the Groove Meeting Tool to the Microsoft Outlook calendar. If you select the Automatically Publish option, when an entry is created or changed in a Groove tool, Groove sends the entry to Outlook. If Outlook is not running, Groove starts Outlook before Groove sends the entry.

Modification Type:	Major	Last Reviewed:	7/19/2006
Keywords:	kbprb kbExpertiseInter kbtshoot KB922170 kbAudKnowledgeWorker