USB devices that are disconnected and then reconnected to a USB hub may not be detected on a Windows XP-based computer (920875)

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces the hotfix that is described in the following Microsoft Knowledge Base article:

File name	File version	File size	Date	Time
Usbhub.sys	5.1.2600.2980	59,136	23-Aug-2006	09:10