Error message when you try to view an ASP Web page that is hosted on IIS 6.0 or on IIS 5.0: "HTTP 500: Internal Server Error" or "The requested resource is in use" (920722)


The information in this article applies to:

  • Microsoft Internet Information Services 6.0
  • Microsoft Internet Information Services 5.0

SYMPTOMS

When you try to view a Microsoft Active Server Pages (ASP) Web page that is hosted on Microsoft Internet Information Services (IIS) 6.0 or on Microsoft Internet Information Services (IIS) 5.0, you may receive an error message that resembles one of the following messages:

Error message 1

HTTP 500: Internal Server Error

Error message 2

The requested resource is in use

Error message 3

RPC server is unavailable

CAUSE

This issue may occur if one or more of the following files is not registered correctly:
  • Asp.dll
  • Vbscript.dll
  • Jscript.dll

RESOLUTION

To resolve this issue, register the files that are listed in the "Cause" section. To do this, follow these steps:
  1. Click Start, click Run, type regsvr32 %systemroot%\system32\inetsrv\asp.dll, and then click OK.
  2. Click Start, click Run, type regsvr32 %systemroot%\system32\oleaut.dll, and then click OK.
  3. Click Start, click Run, type regsvr32 %systemroot%\system32\vbscript.dll, and then click OK.
  4. Note If the ASP Web page does not contain Jscript code, go to step 5.

    Click Start, click Run, type regsvr32 %systemroot%\system32\jscript.dll, and then click OK.
  5. Click Start, click Run, type iisreset, and then click OK.
Modification Type:MinorLast Reviewed:8/16/2006
Keywords:kbtshoot kberrmsg kbprb KB920722 kbAudDeveloper kbAudITPRO
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