SYMPTOMS
Consider the following scenario:
- You use a managed code application to programmatically monitor one or more computers that are not running Windows-based operating systems.
- This application runs a script to generate events.
- You create an event rule to generate an alert in Microsoft Operations Manager (MOM) 2005.
- The Enable state alert properties check box on the Alert tab of the Event Rule Properties dialog box is selected.
In this scenario, after you click to select the
Suppress duplicate alerts check box in the
Event Rule Properties dialog box, every time that you commit configuration changes in MOM 2005, you experience duplicate alerts.
Note You click to select the
Enable state alert properties check box to let you use the MOM 2005 Operator console to determine which computer generated the alert.
CAUSE
This problem occurs because the computer records on the computers that are not running Windows-based operating systems are removed from the MOM 2005 database. These records are removed when the following stored procedure is called:
dbo.P_DiscoveryDataGrooming
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Operations Manager 2005 that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have MOM 2005 Service Pack 1 (SP1) installed to apply this hotfix.
Restart requirement
You do not have to restart your computer after you apply this hotfix
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
|
| Eula.rtf | Not applicable | 9,223 | 02-Nov-2005 | 23:18 | Not applicable |
| Momrunscript.exe | 5.0.2911.0 | 124,928 | 23-Feb-2006 | 21:25 | x86 |
| Q918176.sql | Not applicable | 55,822 | 21-Apr-2006 | 15:28 | Not applicable |
| Relnote.htm | Not applicable | 7,424 | 21-Apr-2006 | 15:38 | Not applicable |