SYMPTOMS
Consider the following scenario:
- You have a program that allocates a large block of contiguous memory in Microsoft Windows Server 2003. For example, this program allocates a 1.5-gigabyte (GB) block of memory when the program starts or after it starts.
- This program loads the Hnetcfg.dll library.
In this scenario, the program may intermittently not start. Or, after the program starts, you may experience intermittent program failures. If you troubleshoot these program failures, you may determine that they occur because the program could not successfully allocate the large block of contiguous memory.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must be running Microsoft Windows Server 2003 Service Pack 1 (SP1) to apply this hotfix.
Note x64-based versions of Windows Server 2003 include SP1.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions
|
| Hnetcfg.dll | 5.2.3790.2625 | 351,744 | 25-Jan-2006 | 03:26 | x86 |
Windows Server 2003, x64-based versions
|
| Hnetcfg.dll | 5.2.3790.2625 | 574,464 | 25-Jan-2006 | 02:47 | x64 | SP1 | SP1QFE |
| Whnetcfg.dll | 5.2.3790.2625 | 351,744 | 25-Jan-2006 | 02:47 | x86 | SP1 | WOW |
Windows Server 2003, Itanium-based versions
|
| Hnetcfg.dll | 5.2.3790.2625 | 1,093,632 | 25-Jan-2006 | 02:47 | IA-64 | SP1 | SP1QFE |
| Whnetcfg.dll | 5.2.3790.2625 | 351,744 | 25-Jan-2006 | 02:47 | x86 | SP1 | WOW |