RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office Communicator 2005 update that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
|
| Communicator.exe | 1.0.559.121 | 3,897,040 | 30-Nov-2005 | 09:51 |
| Lcmedia.dll | 1.0.559.121 | 2,450,624 | 30-Nov-2005 | 09:51 |
Important To enable this hotfix, you must also apply the hotfix that is described in the following Microsoft Knowledge Base article:
912008 Description of the Outlook 2003 post-Service Pack 2 hotfix package (Emsmdb32.dll): December 19, 2005
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
903928
Description of the update for Communicator 2005: February 10, 2006