A duplicate domain suffix is added to the user principal name when you create a user in the MPSSampleWeb application in Microsoft Provisioning System (912827)



The information in this article applies to:

  • Microsoft Provisioning System
  • Microsoft Solution Offering - Hosting Messaging and Collaboration Solution
  • Microsoft Solution for Windows-based Hosting 3.5

SYMPTOMS

Consider the following scenario:
  • In Microsoft Provisioning System (MPS), you create a user in the MPSSampleWeb application.
  • You create a user who has a domain suffix as part of the organization name.
In this scenario, a duplicate domain suffix is added to the user principal name that appears in the UPN box.

For example, if you create the user someone@example.com, the user principal name is someone@example.com.com.

CAUSE

This problem occurs because when you click Create a user on the General tab, you must select one of the following domain suffixes in the UPN box:
  • .com
  • .net
  • .gov
  • .org
You cannot leave the UPN box blank. This causes a duplicate domain suffix to be added to the user principal name that appears in the UPN box.

RESOLUTION

To resolve this problem, modify the Web.config file for the MPSSampleWeb application. To do this, follow these steps:
  1. In the Web.config file, locate the following code.
    <add key="TopLevelDomains" value=".com,.net,.gov,.org" />
  2. Replace this code with the following code.
    <add key="TopLevelDomains" value=",.com,.net,.gov,.org" />
This change adds a blank domain suffix when you click Create a user on the General tab.

Note To meet the needs of your environment, you can add more domain suffixes to this code example or modify the existing domain suffixes in this code example.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

We recommend that you do not create a user who has a domain suffix as part of the organization name. For example, use example instead of using example.com.

Note The MPSSampleWeb application is a sample application and should only be used for guidance. The MPSSampleWeb application does not apply to every case.

Modification Type:MajorLast Reviewed:2/28/2006
Keywords:kbtshoot kbprb KB912827 kbAudDeveloper kbAudITPRO