The "Last Modified By" property of a child record is not updated correctly when you assign the parent record to a different user in Microsoft CRM 1.2 (912195)


The information in this article applies to:

  • Microsoft CRM 1.2

SYMPTOMS

When you assign a parent record to a different user in Microsoft CRM 1.2, the "Last Modified By" property of any child record of that parent record is not updated correctly. The "Last Modified By" property is not updated to the username of the user who reassigned the parent record.

Note To view the "Last Modified By" property of a record, open the record, click File, and then click Properties.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Business Solutions Technical Support to obtain the hotfix. You can log on to the Microsoft Business Solutions Support site and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact Microsoft Business Solutions Technical Support by telephone at (888) 477-7877.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Business Solutions Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

Install this update on computers that are running Microsoft CRM 1.2 Server.

Prerequisites

No prerequisites are required.

Removal information

You can remove this hotfix from a computer that is running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003. To do this, use the Add or Remove Programs item in Control Panel.

System administrators can use the Spunist.exe utility to remove this hotfix from a computer that is running Windows 2000, Windows XP, or Windows Server 2003. The Spuninst.exe utility is located in the following folder:

%Windir%\$NTUninstallKB898551$\Spuninst

For more information about package installer parameters, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTime
Activities.dll1.2.3297.214756,44817-Feb-200604:27
Attachmenthandler.dll1.2.3297.214453,36017-Feb-200604:25
Bizorganization.dll1.2.3297.214711,40017-Feb-200604:27
Bizprivilege.dll1.2.3297.214502,50417-Feb-200604:26
Communications.dll1.2.3297.214895,72017-Feb-200604:29
Contract.dll1.2.3297.214801,50417-Feb-200604:28
Crmbulkmailservice.exe1.2.3297.214547,56817-Feb-200604:26
Crmrichclientsync.dll1.2.3297.214600,81617-Feb-200604:27
Crmsecurityservice.exe1.2.3297.214531,18417-Feb-200604:26
Crmworkflowservice.exe1.2.3297.2141,129,20017-Feb-200604:30
Customerservice.dll1.2.3297.214920,29617-Feb-200604:29
Microsoft.crm.application.components.platform.dll1.2.3297.214109,35217-Feb-200601:47
Products.dll1.2.3297.2141,235,68017-Feb-200604:31
Sfa.dll1.2.3297.2141,120,97617-Feb-200604:29
Workflow.dll1.2.3297.2141,149,66417-Feb-200602:30

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbBug kbMBSMigrate kbQFE kbHotfixServer kbpubtypekc KB912195 kbAudEndUser
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