Xbox 360: You receive the "Your account has been suspended until December 31, 9999" error message (912139)

The information in this article applies to:

SYMPTOMS

You receive the following error message:

Your account has been suspended until December 31, 9999.

This issue occurs when you have a parentally controlled profile, and you try to play an original Xbox game on an Xbox 360 console.

Have your parent or guardian modify the Family Settings so that you can play original Xbox games on the Xbox 360 console. For more information about how to modify Family Settings, click the following article number to view the article in the Microsoft Knowledge Base:
908224 Xbox 360: "Original Xbox games are blocked by Family Settings" error when you try to play an original Xbox game on an Xbox 360 console

Modification Type:	Minor	Last Reviewed:	10/5/2006
Keywords:	kbxbox360ext kbXboxLiveFeatures kbXboxLiveConnectivity kbXboxBilling kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbPubTypeKC kbtshoot KB912139