You receive an error message if you select the Teletext option after you switch a European Hybrid TV Tuner mode from a PAL signal or a SECAM signal to a DVB-T signal in Windows XP Media Center Edition 2005 (911602)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

After you switch a European Hybrid TV Tuner mode from a Phase Alternation Line (PAL) or a Systeme Electronique Couleur Avec Memoire (SECAM) signal to a Digital Video Broadcasting - Terrestrial/Antenna (DVB-T) signal in Microsoft Windows XP Media Center Edition 2005, Teletext is no longer available. However, if you select MORE INFO, the Teletext option is still available. If you select the Teletext option while you are receiving a DVB-T signal, you receive the following error message:
Ehshell.exe - Common Language Runtime Debugging Services

Application has generated an exception that could not be handled.

CAUSE

This problem occurs because the switch to a DVB-T signal incorrectly does not take effect in Media Center until you restart Media Center or restart the computer. Because Windows XP Media Center Edition 2005 only supports Hybrid Tuners in one mode at a time, you may receive the error message that is mentioned in the "Symptoms" section.

WORKAROUND

To work around this problem, restart Media Center or restart the computer after you switch the tuner mode from a PAL signal or a SECAM signal to a DVB-T signal for the switch to a DVB-T signal to fully take effect.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MajorLast Reviewed:12/9/2005
Keywords:kbExpertiseBeginner kbtshoot kberrmsg KB911602 kbAudEndUser
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