Known game issues in Dungeon Siege II (911204)

MORE INFORMATION

To download the latest game update, visit the following Microsoft Web site:The following list describes the known issues that you may experience in Dungeon Siege II:

• In Act I, you may experience the following issues:
  • In chapter 4, when you retrieve the cure for Taar, Taar asks to join you. If you accept, the cure quest is not updated in the journal.
  • In chapter 5, after the battle is won, the Azunite Scholar will not stop asking for help.
  • In chapter 6, when you meet Vix in Eastern Greilyn Jungle, he asks to join you. If you accept, the cabin door does not open.
  • After chapter 1, found or rescued NPCs are not at the local inn when you return there. This does not occur with hired NPCs.
• In Act II, you may experience the following issues:
  • In chapter 3, you run out of crystals before lighting all four lights, even though you found all four crystals.
  • In chapter 3, after you finish Elen'Lu island quest, Finala asks to join you. If you accept, the Isles quest is not updated in the journal.
  • After chapter 3, Finala fixes an elevator in Upper Greilyn Jungle cave, but it stops working or never works although the lever moves.
  • In chapter 5, if you skip a cut scene of Vai'kesh prophet running away, the prophet does not escape nor do his followers become aggressive.
  • In chapter 7, you cannot find the commander at the North Gate after fulfilling her request to destroy the rock-throwers in the Snowbrook castle.
  • In chapter 8, if you leave the fight with Talon the Dragon at the top of Snowbrook castle, you cannot continue the fight.
  • Talon the Dragon does not appear to fight. To resolve this issue, visit the following Gas Powered Games Web site:

    http://garage.gaspowered.com/?q=dsiiknownissues

    Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
• In Act III, you may experience the following issues:
  • In chapter 6, although water flows in all four waterways, all four parts of the bridge in Agallan trials have not been raised.
  • In chapter 9, after you save the scene where Valdis is and then reload the scene, there is no cut scene or Valdis.
• In certain cases, such as with Taar in the Dryad town, if you agree to hire an NPC and escape during their "thanks for hiring me" dialog, the journal may not correctly update any quest that was open for them. You can install the latest game update to fix this issue. Alternatively, to play it safe, if you agree to hire any NPC, do not override their "thanks for hiring me" dialog.
• In Act I, when you enter the Dryad Colony, the Azunite Scholar continues to ask for your help and heal himself even after you kill the plagued Dryads attacking him. You can install the latest game update to fix this issue. Alternatively, let the old man be attacked by the enemies for some time and then kill all the enemies.
• In Act II, broken elevator in Upper Kithraya Caverns only works for three times after it is fixed. You can install the latest game update to fix this issue. Alternatively, after the elevator is fixed, try not to use it for more than three times. Also, make sure that you have the person in your party required to fix the elevator on the team when you open any chests down there.

For other game issues, try loading the previous saved game backup that you have on the computer. The game actually keeps two saved game files. These files are stored for the current and the previous saved games respectively. When you save the current game, the previous saved game files are renamed with a .bak extension at the end. If you have saved your current game but have not saved it two times, you can at least restart from the previous saved game and the chances are that the issues that you were experiencing will not occur again.

To load the previous game backup file, follow these steps:

1. Quit Dungeon Siege II.
2. Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
3. In the left pane, locate and then click the following folder:

   My Documents\My Games\Dungeon Siege 2\Save\SinglePlayer\CharacterName

   Note In this folder name, CharacterName represents the name of the character that you play in the game.
4. In the right pane, copy all the files in the current folder to another location.
5. Right-click CharacterName.ds2radar, and then click Delete.
6. When you are prompted to confirm the deletion, click Yes.
7. Repeat steps 5 and 6 for the CharacterName.ds2party file.
8. Locate the following files:
   • CharacterName.ds2radar.bak
   • CharacterName.ds2party.bak
9. Rename the files as follows:
   • CharacterName.ds2radar
   • CharacterName.ds2party
10. Start the game.
11. Verify that the issues that you were experiencing in the game before do not occur now.