SYMPTOMS
Consider the following scenario. A Microsoft Windows Server 2003-based computer is configured as a DCOM server. You install Windows Server 2003 Service Pack 1 (SP1) on this computer. However, when you then run DCOM programs on this computer, the DCOM programs do not work. You also receive an error message that is similar to the following:
Application popup: DDE Server Window: name - Application Error: ErrorMessage.
Additionally, the following event is logged in the System log:Source: Service Control Manager
Type: Error
Event ID: 7031
Description:
DCOM Server Process Launcher Service Terminated Unexpectedly.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To apply this hotfix, you must install Windows Server 2003 Service Pack 1 (SP1) on the computer.
For more information about how to obtain Windows Server 2003 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
889100
How to obtain the latest service pack for Windows Server 2003
Restart requirement
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
|
| Ole32.dll | 5.2.3790.2599 | 1,247,232 | 22-Dec-2005 | 07:50 | x86 | SP1 |
| Rpcss.dll | 5.2.3790.2599 | 421,888 | 22-Dec-2005 | 07:50 | x86 | SP1 |