IIS Manager stops responding when you close the Secure Communications dialog box in Windows Server 2003 R2 Release Candidate 0 (907986)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Web Edition

Beta Information

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.

SYMPTOMS

When you close the Secure Communications dialog box on a computer that is running Microsoft Windows Server 2003 R2 Release Candidate 0 (RC0), Microsoft Internet Information Services (IIS) Manager may stop responding.

CAUSE

This problem occurs because of a bug in the Certmap.ocx file.

RESOLUTION

Download Center

The following files are available for download from the Microsoft Download Center:


Windows Server 2003, 32-bit versions
DownloadDownload the 907986 package now.

Windows Server 2003, x64-based versions
DownloadDownload the 907986 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must be running Windows Server 2003 Service Pack 1 (SP1).

Note Computers that are running x64-based versions of Windows Server 2003 or Windows Server 2003 R2 RC0 do not require Windows Server 2003 SP1 to install this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   17-Sep-2005  00:39  6.0.3790.2531     102,400  Certmap.ocx
Windows Server 2003, x64-based versions

   Date         Time   Version            Size    File name    Platform
   -------------------------------------------------------------------- 
   17-Sep-2005  00:53  6.0.3790.2531     169,984  Certmap.ocx      x64
   17-Sep-2005  00:53  6.0.3790.2531     102,400  Wcertmap.ocx     x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Windows Server 2003 R2 RC0, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/r2/default.mspx

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx



For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbQFE kbHotfixServer KB907986 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.