Xbox 360: Four lights flash red on the Ring of Light (906652)
The information in this article applies to:
- Microsoft Xbox 360
- Microsoft Xbox 360 Component HD AV Cable
- Microsoft Xbox 360 Core System
- Microsoft Xbox 360 S-Video AV Cable
- Microsoft Xbox 360 VGA HD AV Cable
- Xbox Video Game System
SYMPTOMSAll four lights on the Ring of Light (ROL) flash red on the front of the Xbox 360 console.CAUSEThis issue may occur if one of the following conditions is true: - The audio-visual (AV) cable is not correctly connected to the Xbox 360 console.
- The cable is not being detected by the console.
This issue is not caused by incorrectly plugging the AV cable into a TV, a stereo, or a VCR. THINGS TO TRY- Make sure that the AV cable is correctly connected to the Xbox 360 console.
- Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
For more information about how to connect the AV cable to your Xbox 360 console, click the following article numbers to view the articles in the Microsoft Knowledge Base:
906144
Xbox 360: How to connect the Xbox 360 console by using the Xbox 360 Composite AV Cable
906303 Xbox 360: How to connect an Xbox 360 console to a TV by using the Component HD AV Cable
906202 Xbox 360: How to connect the Xbox 360 VGA HD AV Cable
906203 Xbox 360: How to connect the Xbox 360 S-Video AV Cable
Note The cable often meets some slight resistance before being fully inserted. Not fully inserting the cable will result in either all four lights flashing on the ring of light, or may simply result in no video on the screen. The cable is fully inserted when the largest part of the connector is nearly touching the console's case. - If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry, lint-free cloth. The metal area is the end that plugs into the console. Clean and wipe the metal area thoroughly, and then try the AV Pack again.
- If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
- If the four red lights continue to flash after you follow these troubleshooting steps, the Xbox 360 console may have to be repaired.
Contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, visit the following Web site:
Modification Type: | Minor | Last Reviewed: | 8/3/2006 |
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Keywords: | kbxboxext kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbXboxConsole kbtshoot kbPubTypeKC kbinfo KB906652 |
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