Xbox 360: The power supply light is orange (906102)


The information in this article applies to:

  • Microsoft Xbox 360
  • Xbox Video Game System

SYMPTOMS

The Xbox 360 power supply light is orange.

CAUSE

An orange light is illuminated on the power supply when the console is turned off or when the power supply is disconnected from the console. This behavior is typical and indicates that the power supply is in standby.

If the power supply light is orange and the console will not turn on, there may be a problem with the console.

Note The power supply light can be orange and the console not power on if the power supply cord is not fully inserted in the console.

THINGS TO TRY

  1. Disconnect the power supply from the console, and then reconnect the power supply. Make sure that the power supply cord is fully inserted in the console. You will hear a "click" sound when the power supply cord is fully inserted.
  2. If the orange light remains illuminated and the console will still not turn on, try to troubleshoot the issue more. For more information about how to troubleshoot power issues with the Xbox 360 console, click the following article number to view the article in the Microsoft Knowledge Base:

    907588 Xbox 360: The console does not turn on

MORE INFORMATION

The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply can turn itself off in conditions of too much current, too-high voltage, or too-high temperature. Under these conditions, the light on the power supply will turn from green to orange or to red, or the light will turn off. When the power supply light is green, the power supply is correctly providing power.
  • Follow these safeguards to help the power supply work:
    • Do not block any ventilation openings in the power supply.
    • Do not put the power supply on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
    • Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
    • Do not put the power supply near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
Modification Type:MinorLast Reviewed:12/2/2005
Keywords:kbxboxext kbXboxPeripherals kbXbox360PacRimPortal kbXbox360EuropePortal kbXbox360AmericasPortal kbXboxConsole kbPubTypeKC kbtshoot KB906102
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