Nothing happens if you select "Record Series" when you are watching Live TV in Windows XP Media Center Edition 2005 (905950)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

Consider the following scenario. You are watching Live TV in Microsoft Windows XP Media Center Edition 2005. You access the program details page, and then you select Record Series. However, you are not prompted to provide additional recording details, and the series is not scheduled to be recorded. You are returned to Live TV.

CAUSE

This problem occurs if your Media Center computer is using a PAL TV signal and if one of the following conditions is true:
  • A Media Center Electronic Program Guide (EPG) is not currently available for your region.
  • During Media Center setup, you chose not to use Electronic Program Guide functionality, even though an Electronic Program Guide may have been available for your region.
  • You are using the Media Center Electronic Program Guide. However, the channel that you are trying to use with the Record Series feature has no available data in the Electronic Program Guide.
Media Center cannot use the Record Series feature to record all available instances of the TV show if the required information does not exist in the Electronic Program Guide.

WORKAROUND

To work around this problem, use the Channel and Time option to record the series. To do this, follow these steps
  1. Start Media Center.
  2. Select My TV.
  3. Select Recorded TV.
  4. Select Add Recording.
  5. Select Channel and Time.
  6. Provide the following information:
    • In the Channel field, type the channel number.
    • In the Frequency field, select the appropriate frequency. For example, select Every Saturday or Every weekday.
    • In the Start time field, set the start time.
    • In the Stop time field, set the stop time.
    • Set any other options, such as the recording quality or storage options. Then, select Record.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MajorLast Reviewed:10/29/2005
Keywords:kbtshoot kberrmsg KB905950 kbAudEndUser
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