A program may run very slowly if the network connection to your home folder is slow in Windows Server 2003 or in Windows XP (905890)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Datacenter Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows XP Professional x64 Edition
- Microsoft Windows XP Service Pack 1, when used with:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Service Pack 2, when used with:
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
For a Microsoft Windows 2000 version of this article, see 306850.
SYMPTOMS
When you start a program in Microsoft Windows Server 2003 or in Microsoft Windows XP, the program may run very slowly if the following conditions are true: - You start a program that does not have a Start in property.
- The network connection to the mapped network share that contains your home folder is slow.
Additionally, when you log on to the computer, the logon process may be slower than expected if the following conditions are true: - The client computer must look for system DLL files in your home folder.
- The network connection to the mapped network share that contains your home folder is slow.
For more information about a similar issue that has a different cause, click the following article number to view the article in the Microsoft Knowledge Base:
306850
Programs start slowly or slow logon if the network connection to your home folder is slow
CAUSEThis problem occurs because the program is slowed by a high-latency connection. A program that does not have a Start in property searches for DLL files in the current working folder first, and then the folders that are specified in the system path. The current working folder is typically your home folder. If your home folder is on a mapped network share and if the network connection to that share is a high-latency connection such as a wide area network (WAN) or a virtual private network (VPN), you may experience slow performance.RESOLUTIONWindows Server 2003Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesNo prerequisites are required. Restart requirement You must restart the computer after you apply this hotfix.
Hotfix replacement information This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003, x86-based versions |
Kernel32.dll | 5.2.3790.425 | 989,184 | 14-Oct-2005 | 04:20 | x86 | None | RTMQFE | Termsrv.dll | 5.2.3790.425 | 222,208 | 14-Oct-2005 | 04:20 | x86 | None | RTMQFE | Winsta.dll | 5.2.3790.425 | 52,224 | 14-Oct-2005 | 04:20 | x86 | None | RTMQFE | Kernel32.dll | 5.2.3790.2548 | 1,038,336 | 14-Oct-2005 | 05:29 | x86 | SP1 | SP1QFE |
Windows Server 2003, Itanium-based versions |
Kernel32.dll | 5.2.3790.425 | 1,851,904 | 14-Oct-2005 | 07:18 | IA-64 | None | RTMQFE | Termsrv.dll | 5.2.3790.425 | 621,568 | 14-Oct-2005 | 07:18 | IA-64 | None | RTMQFE | Winsta.dll | 5.2.3790.425 | 141,824 | 14-Oct-2005 | 07:18 | IA-64 | None | RTMQFE | Wkernel32.dll | 5.2.3790.425 | 935,424 | 14-Oct-2005 | 07:18 | x86 | None | WOW | Wwinsta.dll | 5.2.3790.425 | 52,224 | 14-Oct-2005 | 07:18 | x86 | None | WOW | Kernel32.dll | 5.2.3790.2548 | 1,966,080 | 14-Oct-2005 | 07:18 | IA-64 | SP1 | SP1QFE | Wkernel32.dll | 5.2.3790.2548 | 1,007,616 | 14-Oct-2005 | 07:18 | x86 | SP1 | WOW |
Windows Server 2003, x64-based versions |
Kernel32.dll | 5.2.3790.2548 | 1,500,160 | 14-Oct-2005 | 07:18 | x64 | SP1 | SP1QFE | Wkernel32.dll | 5.2.3790.2548 | 1,007,616 | 14-Oct-2005 | 07:18 | x86 | SP1 | WOW |
Windows XPHotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 1 (SP1) installed on the computer.Restart requirement You must restart the computer after you apply this hotfix.
Hotfix replacement information This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. |
Kernel32.dll | 5.1.2600.2737 | 984,064 | 12-Aug-2005 | 10:45 | x86 | Arpidfix.exe | 5.1.2600.2737 | 30,720 | 12-Aug-2005 | 02:26 | x86 |
Windows XP, x86-based versions with Service Pack 1 |
Kernel32.dll | 5.1.2600.1784 | 927,744 | 17-Dec-2005 | 03:18 | x86 |
Windows XP, x86-based versions with Service Pack 2 |
Kernel32.dll | 5.1.2600.2813 | 984,576 | 17-Dec-2005 | 03:23 | x86 |
WORKAROUND
To work around this problem, change the Start in property of the program shortcut to a folder on a local drive or to a computer that can be accessed over a low-latency connection.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type: | Major | Last Reviewed: | 7/25/2006 |
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Keywords: | kbQFE kbHotfixServer kbExpertiseAdvanced KB905890 kbAudITPRO |
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