When you select a DVD menu choice, nothing happens in Windows XP Media Center Edition 2005 (905856)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

In Microsoft Windows XP Media Center Edition 2005, you may experience the following symptoms when you use the mouse or the remote to select menu choices:
  • You use the mouse or the remote to rest the pointer on a DVD menu choice, such as a chapter selection. However, the menu choice is not highlighted. When you select the menu choice, nothing happens. If you move the pointer to an area that is outside the menu choice, the menu choice is highlighted. In this case, you can select the menu choice.

    This problem occurs only with certain factory-released DVDs.
  • When you use Windows XP Media Center Edition 2005 to create a video DVD, the Up and Down arrows on the title menu of the DVD do not work correctly. For example, when you select the Up or Down arrow on the title menu, nothing happens. If you move the pointer to an area to the left of the Up or Down arrow, the menu choice is highlighted. In this case, you can select the Up or Down arrow.

WORKAROUND

To work around these problems when they occur, move the mouse pointer in concentric circles around the menu choice until it is highlighted. Then, click to enable the menu choice.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MajorLast Reviewed:8/18/2005
Keywords:kbtshoot KB905856 kbAudEndUser
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