You experience problems when you try to print to a file programmatically in Windows XP (905519)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition

SYMPTOMS

When you try to print to a file programmatically in Microsoft Windows XP, all the following problems may occur:
  • The print job fails.
  • A print job appears in the print queue, but nothing prints. You cannot delete this print job.
  • The program that tries to print to a file cannot access the file. Program errors occur.
.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP SP1

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   02-Aug-2005  02:55  5.1.2600.1723     300,544  Localspl.dll     
   02-Aug-2005  02:55  5.1.2600.1723      66,560  Spoolss.dll      
   02-Aug-2005  00:27  5.1.2600.1723     594,432  Xpsp2res.dll

Windows XP SP2

Date Time Version Size File name ----------------------------------------------------------- 02-Aug-2005 03:02 5.1.2600.2730 343,040 Localspl.dll

WORKAROUND

To work around this problem, restart the Print Spooler service:
  1. Click Start, click Run, type services.msc, and then click OK.
  2. In the Services (Local) pane, right-click Print Spooler, and then click Restart.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbWinXPsp2fix kbWinXPpreSP2fix kbfix kbbug kbpubtypekc KB905519
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