After you install SharePoint Portal Server 2003 SP1 on the evaluation version of SharePoint Portal Server 2003, you cannot upgrade or overwrite the evaluation version to the original release version of SharePoint Portal Server 2003 (905229)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

Consider the following scenario. You are running the evaluation version of Microsoft Office SharePoint Portal Server 2003. Then, you install SharePoint Portal Server 2003 Service Pack 1 (SP1) on the evaluation version of SharePoint Portal Server 2003. After you install SharePoint Portal Server 2003 SP1, you cannot upgrade or overwrite the evaluation version of SharePoint Portal Server 2003 to the original release version of SharePoint Portal Server 2003. Additionally, you receive the following error message:
Installing the Microsoft Office SharePoint Portal Server 2003 120-day Evaluation edition on a server on which SharePoint Portal Server 2003 is already installed is not supported.

CAUSE

This issue occurs when you have installed SharePoint Portal Server 2003 SP1 or a later version on the evaluation version of SharePoint Portal Server 2003. Doing this upgrades the version number of the SharePoint database. The schema version number of SharePoint Portal Server 2003 SP1 is higher than the schema version number of the original release version of SharePoint Portal Server 2003. Therefore, you cannot upgrade or overwrite the evaluation version of SharePoint Portal Server 2003.

For example, if you install SharePoint Portal Server 2003 SP1 on the evaluation version of SharePoint Portal Server 2003, the version number of SharePoint Portal Server 2003 is equivalent to the version number of SharePoint Portal Server 2003 SP1. The product is still an evaluation copy. The current version number is higher than the original release version number of SharePoint Portal Server 2003. Therefore, you receive an error message during the upgrade process.

RESOLUTION

To resolve this issue, follow these steps:
  1. Create a backup of the current portal site.

    Note Before you perform the backup and restore procedures, verify the version of Microsoft Windows SharePoint Services and SharePoint Portal Server 2003 that you are running. After you install the original release version of SharePoint Portal Server 2003, you must update SharePoint Portal Server 2003 and Windows SharePoint Services to the version that you were running before you performed the backup and restore procedures. To verify the version of Windows SharePoint Services that you are running, follow these steps:
    1. Click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Central Administration.
    2. On the Central Administration page, click Configure virtual server setting in the Virtual Server Configuration section.
    3. On the Virtual Server List page, in the Version column, you can see the version of Windows SharePoint Services that you are running.
    To verify the version of SharePoint Portal Server 2003 that you are running, follow these steps:
    1. Click Start, click Control Panel, and then double-click Add or Remove Programs.
    2. Click Microsoft Office SharePoint Portal Server 2003, and then click Click here for support information. In the Support Info dialog box, you can see the version of SharePoint Portal Server 2003 that you are running.
  2. Uninstall the evaluation version of SharePoint Portal Server 2003.
  3. Install the original release version of SharePoint Portal Server 2003.
  4. Install Windows SharePoint Services Service Pack 1 (SP1).
  5. Install SharePoint Portal Server 2003 SP1.
  6. Restart the computer.
  7. Restore the backup to the portal site.

STATUS

This behavior is by design.

MORE INFORMATION

The information in this article applies to all the service packs and hotfixes for the SharePoint Portal Server 2003 evaluation edition that you can upgrade to the original release version of SharePoint Portal Server 2003.

The following table shows Windows SharePoint Services and SharePoint Portal Server 2003 version information.
Version of Windows SharePoint Services or SharePoint Portal Server 2003Windows SharePoint ServicesSharePoint Portal Server 2003
Original release version6.0.2.5530 11.0.5704.0
Service Pack 1 6.0.2.6361 11.0.6715.0
Windows SharePoint Services post-Service Pack 1 Security Update6.0.2.6411 N/A
Service Pack 2 6.0.2.6568 11.0.8126.0

If you try to install SharePoint Portal Server 2003 Service Pack 2 (SP2) on the evaluation version of SharePoint Portal Server 2003, you receive the following error message:
The expected version of the product was not found on your system.
You might have SharePoint Portal Server SP1 together with the Windows SharePoint Services security update or Windows SharePoint Services Service Pack 2 (SP2) installed on the evaluation version of SharePoint Portal Server 2003. These versions must match the original release version of SharePoint Portal Server 2003 and of Windows SharePoint Services before you restore the backup of the evaluation version of SharePoint Portal Server 2003 to the original release version of SharePoint Portal Server 2003. If the versions do not match, you receive the following error message:
The database schema is too old.
For more information, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/office/sps2003/deploy/upgreval.mspx

Modification Type:MinorLast Reviewed:11/17/2005
Keywords:kbtshoot kbprb KB905229 kbAudDeveloper kbAudITPRO
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