Web pages that contain active content do not work correctly in Internet Explorer 6 (904216)


The information in this article applies to:

  • Microsoft Internet Explorer 6.0

SYMPTOMS

If you try to view a Web page by using Microsoft Internet Explorer 6, the Web page does not work correctly. For example, images do not appear on the Web page, or you cannot submit a form. This symptom occurs if the Web page contains Active content such as ActiveX scripts, ActiveX controls, or Java programs.

Note When this symptom occurs, Internet Explorer 6 does not stop responding. You can still view other Web pages.

CAUSE

This issue occurs if a compressed script is truncated. For example, this issue occurs if the following conditions are true:
  • The Web page that you try to view contains a compressed script.
  • The compressed script is partially decompressed after the compressed script is downloaded.
If a compressed script is partially decompressed, the script is truncated and does not run correctly. Therefore, the Web page does not work correctly.

RESOLUTION

To resolve this issue, use one of the following methods.

Method 1: Perform a full, forced refresh of the Web page

To perform a full, forced refresh of the current Web page, press CTRL+F5.

Method 2: Delete the files in the Temporary Internet Files folder

To delete the files in the Temporary Internet Files folder, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the General tab, click Delete Files.
  4. Click to select the Delete all offline content check box, and then click OK two times.

Method 3: Apply the latest Microsoft security update for Internet Explorer Service Pack 1

For more information about how to apply the latest Microsoft security update for Internet Explorer Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

897225 How to install hotfixes that are included in cumulative security updates for Internet Explorer 6 Service Pack 1

MORE INFORMATION

Typically, this issue occurs if the following conditions are true:
  • The size of the Temporary Internet Files folder is close to the limit configured in Internet Explorer .
  • The downloaded script is a large file.
Modification Type:MinorLast Reviewed:9/15/2006
Keywords:kbtshoot kbprb KB904216 kbAudEndUser
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