Slash marks are removed from a URL address in a hyperlink in an Office XP document when the URL address contains two or more slash marks (903876)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Web Components
  • Microsoft Word 2002

SYMPTOMS

You create a hyperlink in a Microsoft Office XP document. If the URL address in the hyperlink contains two or more slash marks (/), the additional slash marks are removed from the URL address. If you rest the pointer on the hyperlink, the URL address that is displayed in the ScreenTip that appears contains only single slash marks.

Note The slash marks that appear at the start of the URL address are not affected.

For example, you create a hyperlink that contains the following URL address in a Microsoft Word 2002 document:

http://URL_Address/path///URL_Redirect_Address

However, when you rest the pointer on the hyperlink, the following URL address is displayed in the ScreenTip:

http://URL_Address/path/URL_Redirect_Address

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Microsoft Office XP Hotfix Package released on July 11, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

903875 Description of the Office XP Post-Service Pack 3 Hotfix Package: July 11, 2005


To enable this hotfix, follow these steps:
  1. Quit all Office XP programs.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click to select the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Common

  4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.
  5. Type AllowConsecutiveSlashesInUrlPathComponent, and then press ENTER.
  6. Right-click AllowConsecutiveSlashesInUrlPathComponent, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbQFE KBHotfixServer kbweb kbnewfile kbbug kbfix kbpubtypekc KB903876 kbAudITPRO
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