A downloaded .xfd file is empty when Outlook Web Access users try to download .xfd file attachments in Exchange Server 2003 (903146)



The information in this article applies to:

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition

SYMPTOMS

When Outlook Web Access users try to download .xfd file attachments in Microsoft Exchange Server 2003, the downloaded file is empty. Files that have .xfd extensions are secured forms data that is stored in an XML format.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, you must have Microsoft Exchange Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement

The Microsoft Exchange Information Store service and any dependent services are automatically restarted when you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Mdbmsg.dll6.5.7233.493,270,14417-Sep-200501:51x86
Redir.aspNot applicable3,30404-Jun-200501:56Not applicable
Store.exe6.5.7233.495,182,97617-Sep-200502:26x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

When users access a file though Outlook Web Access, the file name extension is verified. If the extension is a known HTML or XML extension, the content is sent to the client. However, if the extension is an XML file that has an unknown file name extension such as .xfd, the content is not sent to the client. After this hotfix is installed, you can configure a list of additional file name extensions that are allowed through the following registry value:

Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem\InternetContent
Value: AttachExtensionAllowed
Type: STRING

Note The format for additional file name extensions is as follows: .xxx. This is a placeholder for the extension including the period (".") that comes before the extension. The following are examples of the format: .xfd;.myext1;.myext2

REFERENCES

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages


Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbfix kbBug kbExchange2003preSP2fix kbpubtypekc KB903146 kbAudITPRO