The "Never Dial a Connection" option that you configure in an Internet Explorer Maintenance policy is not implemented in Windows Server 2003 or in Windows XP Professional (900732)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows XP Professional

SYMPTOMS

Consider the following scenario:
  • You are using a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP Professional.
  • You use the Group Policy Object Editor to configure the Never Dial a Connection option in a Microsoft Internet Explorer Maintenance policy.
In this scenario, the Never Dial a Connection option is not implemented when you create a new connection. When you examine the Install.ins file on the computer where you created the policy, the following entries for the Never Dial a Connection option are missing:
  • NoNetAutodial = 0
  • EnableAutodial = 0

RESOLUTION

Important A hotfix is available to resolve this problem. However, this hotfix resolves the problem in the Group Policy Object Editor (Gpedit.msc) and not in the Group Policy Management Console snap-in.

Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesNo prerequisites are required. Restart requirementYou must restart the computer after you apply the hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x64-based versions
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  07:00  6.0.3790.2466     196,608  Ieakeng.dll      
   16-Jun-2005  07:00  6.0.3790.2466     143,360  Wieakeng.dl
Microsoft Windows Server 2003 with Service Pack 1 (SP1), Enterprise Edition for Itanium-based Systems
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  07:00  6.0.3790.2466     372,224  Ieakeng.dll      IA-64
   16-Jun-2005  07:00  6.0.3790.2466     143,360  Wieakeng.dll     x86
Windows Server 2003, Enterprise Edition for Itanium-based Systems
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  06:37  6.0.3790.349      346,624  Ieakeng.dll      IA-64
   16-Jun-2005  06:37  6.0.3790.349      135,168  Wieakeng.dll     x86
Windows Server 2003 with SP1
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  19:15  6.0.3790.2466     143,360  Ieakeng.dll
Windows Server 2003
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  19:07  6.0.3790.349      135,168  Ieakeng.dll

Windows XP Professional

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesNo prerequisites are requiredRestart requirementYou must restart the computer after you apply the hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Professional, x64 Edition
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  07:00  6.0.3790.2466     196,608  Ieakeng.dll      
   16-Jun-2005  07:00  6.0.3790.2466     143,360  Wieakeng.dl
Windows XP Professional with SP2
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  19:13  6.0.2900.2699     143,360  Ieakeng.dll

Internet Explorer 6

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.PrerequisitesNo prerequisites are required.
Restart requirementYou must restart the computer after you apply the hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Internet Explorer 6 for Windows Server 2003
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   16-Jun-2005  19:07  6.0.3790.349      135,168  Ieakeng.dll
Internet Explorer 6 with SP1
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   09-Jun-2005  04:45  6.0.2800.1510     131,072  Ieakeng.dll      
   19-Apr-2005  09:26  6.0.2800.1502      36,864  Iecustom.dll

Hotfix installation information

Install the hotfix on the computer where you configured the Internet Explorer Maintenance policy.

WORKAROUND

To work around this problem, you must manually add two entries to the Install.ins file. To do this, follow these steps on the client computer where you configured the Internet Explorer Maintenance policy:
  1. Open Windows Explorer.
  2. On the Tools menu, click Folder Options, and then click the View tab.
  3. Click Show hidden files and folders.
  4. Close Windows Explorer.
  5. On the domain controller or on the client, start Notepad.
  6. Open the Install.ins file.

    Note By default, the Install.ins file is located in the following folders:

    Domain controller
    %windir%\Sysvol\Sysvol\Domain_Name\Policies\GPOGUID\User\Microsoft\IEAK\

    Client computer
    %windir%\System32\GroupPolicy\User\Microsoft\IEAK\
  7. Under "[Connection Settings]", add the following two entries:
    • NoNetAutodial=0
    • EnableAutodial = 0
  8. Save the file, and then close Notepad.
  9. On the client computer, return the folder view settings that you configured in steps 1 through 3 to the previous settings.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbie600fix kbWinXPpreSP3fix kbWinServ2003SP1fix kbfix kbbug kbpubtypekc KB900732 kbAudITPRO
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