You receive an error message if you install the downloaded version of Microsoft Data Access Components version 2.8 to a Microsoft Windows XP Service Pack 2-based computer (899861)
The information in this article applies to:
- Microsoft Windows XP Home Edition Service Pack 2 (SP2)
- Microsoft Windows XP Media Center Edition Service Pack 2 (SP2)
- Microsoft Windows XP Professional Service Pack 2 (SP2)
- Microsoft Windows XP Tablet PC Edition Service Pack 2 (SP2)
SYMPTOMSIf you install the downloaded version of Microsoft Data
Access Components (MDAC) version 2.8 to a Microsoft Windows XP Service
Pack 2-based computer, you receive the following error message: This version is incompatible with the version you are attempting
to install. CAUSEThis issue occurs because Windows XP Service
Pack 2 (SP2) installs MDAC
2.8 Service Pack 1 (SP1). MDAC
2.8 with SP1 updates MDAC to version 2.81. You cannot install MDAC 2.8 if the computer is already running MDAC 2.81.RESOLUTIONTo resolve this issue, use one of the following
methods. Method 1: Install MDAC 2.81For information about how to install MDAC 2.81, visit the
following Microsoft Web site: Note This redistributable installer for the MDAC 2.8 SP1 release
installs the same data access components that Windows XP
SP2 installs. Method 2: Repair the MDAC 2.81
installation that is included with Windows XP SP2- In Windows Explorer, open the c:\Windows\Inf folder.
Note If you cannot see the c:\Windows\Inf folder, follow these steps:
- Click Start, click My
Computer, and then click Folder Options on the
Tools menu.
- Click the View tab.
- Under Advanced settings, click Show hidden files and folders.
- Click to clear the Hide extensions for known file
types check box.
- Click Apply, and then click
OK.
- In the c:\Windows\Inf folder, right-click the Mdac.inf file, and then click
Install.
- When you are prompted to insert the Windows XP SP2 CD, use one of the following methods:
- Insert the Windows XP Service Pack 2 CD in the CD or DVD drive.
Note If a "Welcome to Microsoft Windows XP" message appears, click Exit.
- Click Browse.
- In the File name box, type CD or DVD drive that contains the Windows XP Service Pack 2 CD drive letter:\i386. For example, type d:\i386 if the Windows XP Service Pack 2 CD is in drive D.
- Click Open.
- In the File name box, type %systemroot%\windows\servicepackfiles\i386, and then click Open.
- You may also be prompted for the original Windows XP CD that was used to install the operating system.
- Insert the Windows XP Service Pack 2 CD in the CD or DVD drive.
Note If a "Welcome to Microsoft Windows XP" message appears, click Exit.
- Click Browse.
- In the File name box, type CD or DVD drive that contains the Windows XP Service Pack 2 CD drive letter:\i386. For example, type d:\i386 if the Windows XP Service Pack 2 CD is in drive D.
- Click Open.
Modification Type: | Major | Last Reviewed: | 6/24/2005 |
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Keywords: | kberrmsg kbtshoot kbprb KB899861 kbAudEndUser |
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