FIX: A Component Services application package may stop responding in Host Integration Server 2004 on Windows Server 2003 (899810)


The information in this article applies to:

  • Microsoft Host Integration Server 2004

SYMPTOMS

A Component Services application package may stop responding if the following conditions are true:
  • The Transaction Integrator (TI) Windows Initiated Processing (WIP) COM object in Microsoft Host Integration Server 2004 is running on a computer that is running Microsoft Windows Server 2003.
  • The TI WIP COM object is installed in the same Component Services application package as the client program that is accessing the TI WIP COM object.

    Note The client program in this case is a custom DLL that is written to call methods that are exposed by the TI WIP COM object.

CAUSE

This problem occurs when the client program makes a CreateObject function call on the TI WIP COM object. The TI Runtime then makes a Windows API call that blocks the threads in the Component Services application package Dllhost.exe process. Because these threads are blocked, the Component Services application package stops responding.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ---------------------------------------------------------------------------------------
   27-May-2005  18:14  6.0.1955.0   25,600  Capture.dll
   27-May-2005  18:14  6.0.1955.0   98,816  Dcgen.dll
   27-May-2005  18:14  6.0.1701.0    4,096  Microsoft.hostintegration.ti.dcgen.interop.dll
   27-May-2005  18:14  6.0.1955.0  249,344  Mobase.dll
   27-May-2005  18:14  6.0.1955.0   24,064  Playback.dll
   27-May-2005  18:14  6.0.1955.0   94,720  Tagen.dll
   27-May-2005  18:14  6.0.1955.0   34,304  Turnaround.dll
Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.

WORKAROUND

To work around this problem, install the client program that makes the CreateObject function call on the TI WIP COM object in a separate Component Services application package from the TI type library.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/25/2006
Keywords:kbHotfixServer kbQFE kbHIS2004 kbfix kbbug kbpubtypekc KB899810 kbAudEndUser
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