You receive error messages when you try to insert or to import a picture in FrontPage (899494)


The information in this article applies to:

  • Microsoft Office FrontPage 2003
  • Microsoft FrontPage 2002
  • Microsoft FrontPage 2000

SYMPTOMS

When you try to insert a picture on a Web page in Microsoft FrontPage, the picture does not insert. Additionally, you receive the following error message:
Could not load file path\filename. This image file format is not supported.
If you try to import the picture in a FrontPage Web site, the picture does not import. Additionally, you receive the following error message:
Server error: The URL 'filename' is invalid. It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web.

CAUSE

This issue may occur when the file name of the picture contains a pound-sign (#) character.

RESOLUTION

To resolve this issue, remove the pound-sign character from the file name of the picture. For example, rename the picture from the Filename#1.jpg file to the Filename1.jpg file.

Follow these steps when you try to insert a picture on a Web page in FrontPage:
  1. On the Insert menu, point to Picture, and then click From File.
  2. In the Picture dialog box, right -click the picture, and then click Rename.
  3. Type the picture file name without the pound-sign character, and then press ENTER.
  4. To insert the picture on the Web page, click the renamed picture, and then click Insert.
Follow these steps when you try to import the picture into a FrontPage Web site:
  1. On the File menu, click Import.
  2. In the Import dialog box, click Add File.
  3. In the Add File to Import dialog box, right-click the picture, and then click Rename.
  4. Type the picture file name without the pound-sign, and then press ENTER.
  5. To import the picture into your FrontPage Web site, click the renamed picture, and then click Open.
  6. In the Import dialog box, click OK.
Modification Type:MajorLast Reviewed:5/19/2005
Keywords:kberrmsg kbgraphic kbphotos kbImport kbtshoot kbprb KB899494 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.