FIX: The MSDTC service does not start in a stand-alone cluster after you install Windows Server 2003 with SP1 (899426)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems

SYMPTOMS

After you install Microsoft Windows Server 2003 with Service Pack 1 (SP1) on a stand-alone cluster, the Microsoft Distributed Transaction Coordinator (MSDTC) service does not start when a local quorum resource is used. When this problem occurs, the following Error event is logged in the Application log:Event Type: Error
Event Source: MSDTC
Event Category: Cluster
Event ID: 4394
Description:
MS DTC's log information has not been configured correctly in the shared cluster registry. Error Specifics: d:\srvrtm\com\complus\dtc\shared\mtxclu\mtxclusetuphelper.cpp:557, Pid: 3292, CmdLine: C:\WINDOWS\system32\msdtc.exe Additionally, the following Error events are logged in the System log:Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Description:
The Distributed Transaction Coordinator service terminated unexpectedly. It has done this 1 time(s). Event Type: Error
Event Source: ClusSvc
Event Category: Failover Mgr
Event ID: 1069
Description:
Cluster resource 'MSDTC' in Resource Group 'Cluster Group' failed

CAUSE

This problem occurs because MSDTC does not correctly identify the local quorum resource in the stand-alone cluster.

RESOLUTION

This problem is fixed in the Windows Server 2003 COM+ 1.5 Rollup Package 6. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

897667 Availability of Windows Server 2003 COM+ 1.5 Rollup Package 6

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:7/11/2005
Keywords:kbBug kbtshoot kbfix kbprb KB899426 kbAudITPRO kbAudEndUser
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