You may experience a 20-second delay when you try to access a redirected folder by logging on to a Windows Server 2003 Service Pack 1-based computer or to a Windows XP Service Pack 2-based computer (899409)


The information in this article applies to:

  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Datacenter Edition
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Web Edition
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional

SYMPTOMS

After the Folder Redirection policy setting is changed, you may experience a 20-second delay when you try to access a redirected folder by logging on to a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based client computer that is connected to a domain or to a Microsoft Windows XP Service Pack 2 (SP2)-based client computer that is connected to a domain.

Note On a Windows XP SP2-based client computer, you experience this symptom when you log on for the second time after the Folder Redirection policy setting is changed.

CAUSE

This problem occurs because of a bug in the Ntlanman.dll file.

RESOLUTION

Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.Prerequisites To apply this hotfix, you must have Windows Server 2003 SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Note Windows Server 2003 SP1 is included in x64-based versions of Windows Server 2003.Restart requirementYou must restart the computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace any other hotfixes.File information The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit x86-based versions with Service Pack 1
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   04-Aug-2005  03:54  5.2.3790.2501  45,056  Ntlanman.dll
Windows Server 2003, 64-bit Itanium-based versions with Service Pack 1
   Date         Time   Version           Size  File name      Platform
   -------------------------------------------------------------------
   03-Aug-2005  13:07  5.2.3790.2501  120,320  Ntlanman.dll   IA-64
   03-Aug-2005  13:07  5.2.3790.2501   45,056  Wntlanman.dll  x86
Windows Server 2003, 64-bit x64-based versions
   Date         Time   Version          Size  File name
   --------------------------------------------------------
   03-Aug-2005  13:07  5.2.3790.2501  73,728  Ntlanman.dll
   03-Aug-2005  13:07  5.2.3790.2501  45,056  Wntlanman.dll

Windows XP

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows XP SP2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version          Size  File name
   -------------------------------------------------------
   27-May-2005  02:03  5.1.2600.2686  43,520  Ntlanman.dll

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbBug kbfix kbWinServ2003preSP1fix kbHotfixServer kbQFE kbpubtypekc KB899409 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.