Windows Server 2003 cannot create a Software Installation Group Policy object for a 64-bit Windows Installer package file (899017)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

On a Microsoft Windows Server 2003-based computer, you try to create a Software Installation Group Policy object for a 64-bit Microsoft Windows Installer package file. The package is labeled as an x64 package. However, Windows Server 2003 cannot create the Group Policy object.

Note The Group Policy object can be created if the Windows Installer package is labeled as a AMD64 package.

CAUSE

This problem occurs because Windows Server 2003 cannot identify the Windows Installer package as a x64 package. A new label naming scheme was implemented for Windows Installer packages that are used for software distribution. In this scheme, Windows Installer packages that are used on 64-bit extended processors are labeled as x64 packages. The x64 packages cannot be installed on Itanium-based computers.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The x86-based and Itanium-based hotfix versions require Windows Server 2003 Service Pack 1 (SP1).

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions
Date         Time   Version            Size    File name
--------------------------------------------------------------
19-May-2005  16:08  5.2.3790.333      286,208  Appmgr.dll       
19-May-2005  16:16  5.2.3790.2447     300,544  Appmgr.dll
Windows Server 2003, x64-based versions
Date         Time   Version            Size    File name
--------------------------------------------------------------
19-May-2005  04:06  5.2.3790.2447     511,488  Appmgr.dll       
19-May-2005  04:06  5.2.3790.2447     300,544  Wappmgr.dll
Windows Server 2003, Itanium-based versions
Date         Time   Version            Size    File name    Platform
---------------------------------------------------------------------
19-May-2005  04:06  5.2.3790.333      869,376  Appmgr.dll       IA-64
19-May-2005  04:06  5.2.3790.333      286,208  Wappmgr.dll      x86
19-May-2005  04:06  5.2.3790.2447     929,792  Appmgr.dll       IA-64
19-May-2005  04:06  5.2.3790.2447     300,544  Wappmgr.dll      x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about 64-bit Windows Installer packages, visit the following Microsoft Web sites:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/using_64-bit_windows_installer_packages.asp

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/template_summary.asp

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbHotfixServer kbWinServ2003SP1fix kbBug kbfix kbQFE kbpubtypekc KB899017 kbAudITPRO
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