When you try to start Microsoft Office Communicator 2005, the program does not start (898863)


The information in this article applies to:

  • Microsoft Office Communicator 2005

SYMPTOMS

When you try to start Microsoft Office Communicator 2005, the program does not start. Additionally, you experience the following symptoms:
  • The Communicator 2005 window does not appear.
  • You cannot sign in to Communicator 2005.
  • The Communicator 2005 icon in the Notification Area appears. Then, when you try to click the icon, the icon disappears.

CAUSE

This issue may occur when the COM+ Event System service has been stopped and disabled.

RESOLUTION

To resolve this issue, enable the COM+ Event System service, and then start the service.

To do this, follow these steps:
  1. Click Start, and then click Run.
  2. Type services.msc in the Open box, and then click OK.
  3. Click COM+ Event System in the Name list.
  4. On the Action menu, click Properties.
  5. Click the General tab.
  6. Click Manual in the Startup type box, and then click Apply.
  7. Click Start to start the COM+ Event System service.
  8. Click OK to close the COM+ Event System Properties (Local Computer) dialog box.
Note You may have to restart the computer for this change to take effect.
Modification Type:MajorLast Reviewed:5/12/2005
Keywords:kbstartprogram kbtshoot kbprb KB898863 kbAudEndUser
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