How to install a DeLorme Earthmate GPS device in Autoroute, in MapPoint, or in Streets & Trips (896939)


The information in this article applies to:

  • Microsoft Autoroute 2007
  • Microsoft Autoroute 2007 (with GPS)
  • Microsoft Autoroute 2006 English (United Kingdom)
  • Microsoft MapPoint 2006 Standard Edition
  • Microsoft MapPoint 2004 North American Maps
  • Microsoft Streets & Trips 2007
  • Microsoft Streets & Trips 2007 (with GPS)
  • Microsoft Streets & Trips 2006
  • Microsoft Streets & Trips 2005
  • Microsoft Streets & Trips 2004
  • Microsoft Streets and Trips 2003

SYMPTOMS

When you connect a DeLorme Earthmate GPS device to use with Microsoft Autoroute, with Microsoft MapPoint, or with Microsoft Streets & Trips, you cannot select the DeLorme GPS device. This issue occurs even though the device is working in the DeLorme Street Atlas program or in the Microsoft HyperTerminal.

CAUSE

This issue may occur if the following conditions are true:
  • The DeLorme GPS device is currently being used with another mapping program.
  • The DeLorme GPS device driver for the USB to Serial converter is not installed correctly.

RESOLUTION

To resolve this issue, follow these steps:
  1. Install the DeLorme USB-to-Serial Driver by using the DeLorme driver disk, and then select the following option during the DeLorme driver software Setup:

    I will be using Earthmate with DeLorme and/or non-DeLorme mapping programs and need to install the USB-to-serial drivers

    Note If the DeLorme driver disk is available, download the driver from the following DeLorme Web page:

    http://www.delorme.com

  2. When you are prompted to, choose the third-party option, not the Recommended option.
  3. Download and install the GPS Update. To download and install the GPS Update, visit the following DeLorme Web page:

    http://www.delorme.com/support/supporttemplate.aspx?id=222

  4. After you download and install the update, follow the instructions for using the USB Earthmate GPS Receiver with Third-Party Software from the following DeLorme Web page:

    http://www.delorme.com

  5. Configure the GPS Device in Autoroute, in MapPoint, or in Streets & Trips.

    Configure the GPS Device in MapPoint or in Street & Trips

    Microsoft Streets & Trips 2005

    1. Start Streets & Trips 2005.
    2. On the Tools menu, click GPS Task Pane.
    3. In the GPS Task Pane, click Configure GPS Receiver.
    4. Click Scan to have Streets & Trips 2005 find the port that has the GPS device connected.

    Microsoft Streets & Trips 2004 and earlier or Microsoft MapPoint 2004

    1. Start your version of Streets & Trips or start MapPoint 2004.
    2. On the Tools menu, click GPS Task Pane.
    3. In the GPS Task Pane, click Configure GPS Receiver.
    4. Click Communications Port (COM number), and then click OK, where number is the number of the COM port assignment that is listed in Device Manager.

      Note To open Device Manager, click Start, click Run, type devmgmt.msc in the Open box, and then click OK.

MORE INFORMATION

COM port information

  • Streets & Trips 2003 must use a COM port between one and nine for the device.
  • Streets & Trips 2004 must use a COM port between one and 20 for the device.
For more information about DeLorme GPS devices and their configuration in Microsoft Windows, visit the following DeLorme Web page:

http://www.delorme.com

The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Modification Type:MajorLast Reviewed:9/20/2006
Keywords:kbtshoot KB896939 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.