No information appears in the Status Reason column on the Opportunities tab of a sales record after you create a new opportunity in Microsoft CRM 1.2 (896901)


The information in this article applies to:

  • Microsoft CRM 1.2

SYMPTOMS

You create a new opportunity for a sales account in Microsoft Business Solutions CRM 1.2. After you save and then close the new opportunity, no information appears in the Status Reason column on the Opportunities tab of the sales record. If you open the opportunity and then click the Associated tab, status reason information appears.

RESOLUTION

To resolve this problem, apply the 892949 update rollup. For more information about the update rollup, click the following article number to view the article in the Microsoft Knowledge Base:

892949 Update rollup 1 is available for Microsoft CRM Sales for Outlook 1.2

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Modification Type:MinorLast Reviewed:8/25/2005
Keywords:kbMBSMigrate kbbug kbfix KB896901 kbAudDeveloper
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