Video or TV playback is choppy on a Media Center Extender for Windows XP Media Center Edition 2005 (896033)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you watch a TV show or play back video by using a Microsoft Windows Media Center Extender device that is connected to a Microsoft Windows XP Media Center Edition 2005-based computer, frame drop or "choppiness" may occur. Additionally, the Network Congestion icon may appear.

CAUSE

This issue may occur if proprietary speed boosting modes such as SuperA, SuperG, or Turbo are enabled on your wireless network access point. Some wireless network access points contain proprietary speed boosting technologies that are not compatible with the Institute of Electrical and Electronics Engineers, Inc. (IEEE) protocols.

Each manufacturer of wireless networking devices uses its own chip and its own speed boosting technology. Manufacturers develop their own technology that works with their specific devices because there are no speed boosting protocols that are approved as standard. Therefore, one manufacturer's technology may not work with another manufacturer's device.

RESOLUTION

To prevent this issue, disable these proprietary modes on the wireless access point. To do this, see the manufacturer's documentation.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:3/30/2005
Keywords:kbtshoot KB896033 kbAudEndUser