The mouse may not track as smoothly after you enable the "Enhance pointer precision" feature in Microsoft Windows XP Service Pack 2 (895550)



The information in this article applies to:

  • Microsoft Windows XP Home Edition SP2
  • Microsoft Windows XP Professional SP2

SYMPTOMS

After you enable the Enhance pointer precision feature in Microsoft Windows XP Service Pack 2 (SP2), you may find that the mouse does not track as smoothly as it did before you enabled this feature.

For example, you may notice the problem when you use the mouse to slowly draw a diagonal line toward the lower-right corner of the window in a drawing program such as Microsoft Paint (MSPaint.exe).

CAUSE

This problem may occur when you use the Microsoft Mouse driver in Windows XP SP2 with certain mouse or trackball devices.

WORKAROUND

To work around this problem, turn off the Enhance pointer precision feature:
  1. Click Start, click Run, type control mouse, and then click OK.
  2. Click the Pointer Options tab, click to clear the Enhance pointer precision check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Enhanced pointer precision gives you more control over the pointer, especially when you move the pointer small distances on the screen. Enhanced pointer precision also provides for quicker deceleration of the pointer when you slow down or stop the mouse.

For more information about how to troubleshoot pointing devices, click the following article numbers to view the articles in the Microsoft Knowledge Base:

261235 IntelliMouse: Pointer jumps or behaves erratically

329539 Performance issues you may experience with Microsoft wireless pointing devices

319463 IntelliMouse: How to clean the Microsoft IntelliMouse Trackball Optical

185663 The Microsoft mouse pointer moves erratically or does not respond

291570 Mouse may need fine tuning if you encounter erratic pointer behavior

315973 How to troubleshoot Microsoft wireless pointing devices

322609 The IntelliMouse stops responding


Modification Type:MajorLast Reviewed:7/21/2005
Keywords:kbDriver kbBug kbtshoot KB895550 kbAudEndUser