You may receive an "Access Denied" error message when you manage a subset of attributes on user objects in Active Directory Users and Computers (894461)

SYMPTOMS

You may receive an "Access Denied" error message when all the following conditions are true:

You manage a subset of attributes on user objects in Active Directory Users and Computers (ADUC).
You try to update the values of those attributes for which you have write access.

This problem occurs when you try to update the values for users who have mailboxes enabled.

Access denied.

 

Facility: LDAP Provider

ID no: 80070005

Microsoft Active Directory - Exchange Extension

Even though you receive this error message, the updates that you made to the values of the attributes on the user objects are not fully applied. You will see the newly updated values in the attributes of the users the next time that you log on.

Note This error message is only received for the user whose mailbox is enabled.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
22-Mar-2005  02:45  6.5.7232.95    14,628,352  Maildsmx.dll

Note Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: